Education

State University of Telecommunications

Master’s degree in Software Engineering• 2018-2020

Professional training:

Kiev National University of Civil Engineering and Architecture, Java/Android developer (2018, 3 months),
web-academy, Android App Development (2017, 3 months)
udemy, The Complete Android N Developer Course by Rob Percival (2017, 2 months)
javarush (2016, 1 year)

Google Adwords&Analytics (2017, 1 month), project management(2015, training, 8 hours), google Adwords Certification (2014, online Certification), Marketing in Social Networks (Saint-Petersburg, 2012), Quality Management System Complied with ISO Requirements (Saint-Petersburg, 2012), Bitrix(2011, online certification, content management), Yandex Conference (Saint-Petersburg, 2011), Program of Personal Development (2006).

KROK Business School

Advanced training• March-May 2015

Project management (Kiev), 80 hours

National Technical University of Ukraine "Kiev Polytechnic Institute "

Master’s degree in marketing• 2000-2005

Diploma with distinction

Work

Alpha Bots, Kyiv

BUSINESS ANALYST / TECHNICAL WRITER• September 2020 – Present

• Eliciting, elaborating and documenting business/functional requirements,
• Writing user stories, terms of reference
• Writing chatbot dialogues, user manuals
• Communication with developers, participation in the formation of the Backlog;
• Developing UI mockups

Molfarka.com, Kyiv

TECHNICAL WRITER, WEB DEVELOPER• September 2019 – August 2020

• Web development (cms: wordpress, joomla, opencart);
• UI Prototyping,
• Development of commercial proposals, briefs, terms of reference

Liqberry, Kyiv

WEB ANALYST, WEB DEVELOPER, CONTENT MANAGER• March 2014 - September 2019

• Web development
• Create and publish engaging content
• Analytics of website traffic (Google Analytics)

Alkomprof Group, Saint-Petersburg

HEAD OF MARKETING AND IT DEPARTMENT• January 2010 - March 2013

Internet marketing expert -January-July 2010
Since August 2010 -Head of department who managed:
1) Advertising & Marketing - market research analysis for SRO members, press advertising, pr-campaigns, participation in competitions and exhibitions etc.;
2) web -creating, support and website promotion companies ( 12 sites ); seo; analytics(google, yandex); work with bitrix24;
3) IT-support of for a large company with up to 70 persons, support\maintenance of equipment, as well as communication and surveillance systems in Russian subsidiaries (from Moscow to Kamchatka);
• participation in the company's projects (matrix structure);
• Establishment of a new department, personnel management (9 full-time and some outsourcing)

Skills

• Confluence/Jira, Slack, Trello;
• Mockups, Balsamiq,
• Draw.io, Mictosoft Visio;
• UML, BPMN;
• Google Workspace (G Suite),
• MS Office;
• Google Analytics, Adwords;
• Photoshop, CorelDraw;
• OOP, Java Core;
• Android Studio;
• MySQL, SQLite;
• cms (wordpress, joomla, • opencart, birtix),
• html, css;
• Management skills (up to 6 years and 15 people);
• Development of various documents, contracts , technical specifications, briefs , budgets, schedules;
• Experience both as customer and as performer;
• Market analysis, projects' implementation, Internet-resources handling;
• On-line advertising and SEO;
• Marketing (research);
• Off-line advertising and PR;
• basic skills in: blender, flash, AfterEffect;
• Driving license: B

• English: upper-intermediate

Get In Touch.

Contact me:
+38 (067) 379 41 88, skype: lubov_shupik
felite562@gmail.com

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